Startup Leadership: Why It Must Be Religious Leadership
Working as a VC, seeing the companies I invested in grow and expand their organizations has been incredibly rewarding, at least for me. Growth inevitably broadens the scope of my work, and it's also a process of increasing the number of people who believe in the company's growth and join in. However, at the same time , I've also witnessed a phenomenon where performance and productivity are increasingly limited compared to the ever-increasing workforce . Simply put, I haven't seen many instances where 20 people can more than double the value of the work done by 10 people (this was particularly evident during the startup investment boom of 2019-2021). As a company grows, it needs a BD to launch new businesses, a PO to lead products, and someone to take care of internal affairs. Each of these people is selected based on need, so it's only natural that they should perform their functions and the overall utility should increase exponentially. Why is it so difficult to achieve this? (Diminishing marginal utility curve across organizational scale) Before answering that question, let's address a more fundamental question: why do we gather together to work? While it seems almost instinctive for companies to hire people and work together, the inefficiencies of bringing so many people together to work are actually more numerous than you might think. The increase in the number of people within an organization inevitably leads to various problems, including communication issues, increased difficulty in aligning interests, and the issue of hiring the right people. Simply put, just because a business organization needs a function performed by humans doesn't mean it can simply hire human hands. Because humans themselves are inevitably involved, countless inefficiencies arise. (That's not my own words; it's Henry Ford, founder of Ford Motor Company.) Back to the question, the reason we come together and work is to create exponential results as a team. Even if a single individual strives to maximize their existing performance, if they can achieve the same level of performance as 1.5 to 2 people, a team can achieve 10 times, or even 100 times that. I believe this is why we create and work within the "organization" known as a company. It's especially essential for startups, which must achieve maximum results with a small team. In fact, the 10-to-20-person organization discussed earlier shouldn't double its performance. Even if the number of employees doubles, the team must generate exponential results by generating 10- or 100-fold performance. Otherwise, there's no point in working together. The 'religion' that the organization believes in Saying that working together is inefficient, yet then insisting that collective work should produce exponential results, sounds contradictory at first. However, there's a clear way to break through this paradox: "believing in the same thing." In other words, it involves establishing a religion or doctrine that all members of the organization share . While we might call this a mission or vision, I'll use the term "religion" (though this might be misleading).
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Karl Shin (CEO)